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    Original Equipment Manufacturer

    Enables your business with 360 degree visibility of the entire network

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    Dealers and Distributors

    Manage dealership operations powered with AI

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    Inventory, Warehouse & Logistics

    Gain complete visibility of inventory from warehouse to store shelf

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    Service Centres

    Streamline your service centres operations with AI enabled features

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    Field Teams

    Optimize your workforce with innovative AI powered mobility solutions

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    Connected Customers

    Increase customer loyalty & engagement with integrated ecommerce & mobile apps

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    Sales

    Get everything you need to close the deals

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    Service

    Provide personalized experience to the customers

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    Inventory

    Gain complete visibility of the stock in the warehouse & its movement

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    Finance

    Organize your accounting data & know how your business is doing

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    Partners

    Create & automate complete Partner Lifecycle​

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    B2C

    Connect to prospects anytime, anywhere

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    AI

    Work smarter with artificial intelligence

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Business Solutions For Connected Customers

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Customer Portal 

Self- Service Portal

Use the self-service portal for customers to book service appointments, view asset history, view invoices and pay for the services online

Online Estimate Approval

Let customers view their equipment service progress online and view and approve additional works estimates online

CMS

Using the hybrid CMS, author content once and deliver it natively to commerce sites, portals, or mobile apps. Build your own versioned user manual, installation manual for online delivery

Knowledge base

Help customers find answers themselves from an integrated knowledge base

Community

Create customer communities, forums, events or a centrally curated events calendar and participation log.

Loyalty

Reward members for being active in the community by creating public leader board to thank members for their contributions. Let members earn loyalty points for each interaction and redeem those using ecommerce platform

Loyalty
  • Self- Service Portal
Use the self-service portal for customers to book service appointments, view asset history, view invoices and pay for the services online
  • Online Estimate Approval
Let customers view their equipment service progress online and view and approve additional works estimates online
  • CMS
Using the hybrid CMS, author content once and deliver it natively to commerce sites, portals, or mobile apps. Build your own versioned user manual, installation manual for online delivery
  • Knowledge base
Help customers find answers themselves from an integrated knowledge base

Community

Create customer communities, forums, events or a centrally curated events calendar and participation log.

Loyalty

Reward members for being active in the community by creating public leader board to thank members for their contributions. Let members earn loyalty points for each interaction and redeem those using ecommerce platform

Customer App

Customer App

Customer Portal Extension

Extend the capabilities of the customer portal to a more mobile- friendly native user experience

Asset & Transaction History

Let customer view the historical transaction with previous orders and invoices and quickly re-order based on previous orders templates

Book Appointments

Provider customers with capabilities to view empty appointment slots and request for appointment. Provide online appointment confirmation

Communities

Use native device capabilities, such as GPS and camera, to extend the capabilities of customer communities

AR/VR

Create rich content of your product and encourage the customers explore it using AR/VR capabilities

Offline User Manual

Let customer download the user manual specific to their asset and go green by reducing paper copies

Chat Bot

Chat Bot

Capture Leads

Let prospects use free text questions to about your products and provide precise answers based on actual intent. Collect prospect details and create automatic leads for further follow ups

Book Appointment

Let customer chat and identify available slots for appointment booking and request for preferred slot

Feedback

Learn about your performance by asking specific questions related to customer interaction and capturing customer feedback

Knowledge base

Grasp the real intent behind customer questions and provide precise answers from the existing Knowledge base

  • Capture Leads
Let prospects use free text questions to about your products and provide precise answers based on actual intent. Collect prospect details and create automatic leads for further follow ups
  • Book Appointment
Let customer chat and identify available slots for appointment booking and request for preferred slot
  • Feedback
Learn about your performance by asking specific questions related to customer interaction and capturing customer feedback
  • Knowledge base
Grasp the real intent behind customer questions and provide precise answers from the existing Knowledge base
chatbot

B2C ecommerce

Design

Build and own every aspect of the experience using toolkits and templates from mobile apps to digital storefronts

Go mobile

Utilize full suite of mobile-first capabilities, including responsive design, data-driven mobile UX, and one-touch payment

Custom Campaigns

Create innovative campaigns, promotions, and A/B testing based on consumer behaviour, channel, and location

AI

Deliver focused and personalised product suggestions with every click with intelligent search results and “type ahead” guidance

API first

Integrate with Finance Institutes, Insurance Providers and other third-party systems to deliver a unified buying experience to the customers

B2C
  • Design
Build and own every aspect of customer experience using toolkits and templates, from mobile apps to digital storefronts
  • Go Mobile
Utilize full suite of mobile-first capabilities, including responsive design, data-driven mobile UX, and one-touch payment
  • Custom Campaigns
Create innovative campaigns, promotions, and A/B testing based on consumer behaviour, channel, and location
  • AI

Deliver focused and personalised product suggestions with every click using intelligent search results and “type ahead” guidance

  • API First

Integrate with Finance Institutes, Insurance Providers and other third-party Systems to deliver a unified buying experience to the customers

Talk To Experts

At DealerMatix, we are incredibly responsive to your requests and value your business. Be assured you will not be put on hold endlessly and your email will not disappear into some Inbox abyss. We genuinely love hearing from you and are excited to provide top-notch service!

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Connected platform solutions for dealers and distribution management powered with AI and mobility solution.

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  • Other Solutions

    • Original Equipment Manufacturer
      Enables your business with 360 degree visibility of the entire network
    • Solutions for Dealers
    • Inventory, Warehouse & Logistics
    • Service Centres
    • Field Teams
    • Connected Customer
  • About Us
  • Contact Us