Who we are

Dealermatix Technologies Pvt. Ltd. and its subsidiaries (“Dealermatix”) are committed to respecting your privacy and safeguarding your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your information while you interact with our website.

Collection of Personal Information

For the purposes of this Privacy Policy, “Personal Information” refers to data that identifies an individual, either on its own or in combination with other information in our possession.

  • Visitors can browse our website without providing Personal Information.
  • We may collect details such as your IP address, demographics, operating system, and browser type to improve website usability, troubleshoot issues, and analyze website traffic.
  • When you register, submit forms, or interact with certain sections of our website (e.g., Careers, Contact Us), we may collect:
    1. Name, email, company, designation, country, and contact number.
    2. This data helps us identify, contact, and provide content or services based on your preferences.
  • If you Access or use Dealermatix mobile applications, we may collect personal information from you, such as your phone number, mobile device type, carrier and process geo-location information from your device. This may include approximate or precise location data captured through your mobile device when location services are enabled. Such geo-location data may be used to support product functionalities for operational monitoring, analytics, and to improve the overall performance and effectiveness of our applications. By using Dealermatix mobile applications with location services enabled, you consent to the collection and use of geo-location data in accordance with this Privacy Policy.
Use of Cookies

Dealermatix uses cookies to enhance user experience by saving preferences and recognizing returning visitors. Cookies may store data such as your username, screen settings, or pages viewed. You can disable cookies via your browser settings.

Use of Personal Information

We may use the Personal Information collected for:

  • Improving website usability and content.
  • Responding to requests or inquiries.
  • Marketing, promotions, or service updates.
  • Statistical analysis and product development.

Your data may be shared with:

  • Subsidiaries, business partners, authorized agents, or third-party vendors for processing, storage, or delivering requested services.

All third-party entities are bound by confidentiality and data privacy obligations. Dealermatix does not share your data with marketing firms or unauthorized third parties without your prior consent.

Disclosure

We may disclose Personal Information:

  • To comply with legal obligations, court orders, or regulatory requests.
  • To investigate or address security concerns or fraud.
  • In response to physical or legal threats to you or others.
Data Security

We implement reasonable administrative, physical, and technical measures to protect your data. However, Dealermatix cannot guarantee the security of information transmitted over unsecured networks or email services.

Data Retention

Personal Information is retained only as long as necessary to fulfill business purposes or comply with applicable legal obligations.

Linked Websites

Our website may link to third-party websites or services. Dealermatix is not responsible for the privacy practices or content of these external sites.

Changes to This Policy

Dealermatix reserves the right to update this Privacy Policy as needed. Any changes will be posted on our website, and our commitment to safeguarding your privacy will remain unchanged.